The room was charming with

its lovely decor and comfortable atmosphere. I truly appreciated the friendly staff's willingness to assist. The breakfast selection was delightful. However, noise from the trams could be bothersome, though it wasn't a dealbreaker for our stay.

The location is perfect for exploring Potsdam, situated right at the beginning of the main shopping street. The staff went above and beyond to accommodate me, even providing a different type of pillow upon request. The breakfast was delicious and varied, offering gourmet selections on fine porcelain.

Cumbersome navigation with heavy luggage.

Spacious family accommodations offered high-quality amenities. However, navigating with heavy luggage proved cumbersome due to stairs.

Spacious family accommodations with high-quality amenities.

I expected more from the pillows and comfort level. The limited selection of teas was disappointing, as I enjoy a good cup. Also, the breakfast pricing felt exorbitant for what was offered, making it hard to justify. I left feeling unsatisfied by the dining experience.

A delightful stay with charming service

From the moment I checked in, the staff was incredibly welcoming, offering a complimentary drink voucher that lifted my spirits. The location was perfect for exploring Potsdam, with the stunning Brandenburg Gate just across the street. Breakfast was a highlight, featuring a delicious and varied buffet that kept me fueled for a day of sightseeing.

Unfortunately, there were a few downsides to my stay. The bathroom in my room was quite small, and while it was adequately clean, it could use some updates. I also noticed that the Wi-Fi was unreliable at times, which was frustrating when trying to plan my next adventure.

Make sure to enjoy the unique breakfast setting with sparkling wine while you're there.

The Brandenburger Tor offered a beautifully appointed room that exceeded our expectations. The staff provided top-notch service, accommodating special requests, such as changing pillows. I particularly enjoyed the lovely sundeck for relaxation and the great proximity to local attractions, allowing for easy walking to the farmers market and various restaurants. The breakfast buffet was also commendable, featuring a variety of delicious options.

The bathroom was smaller than preferred.

The staff's professionalism, the cleanliness, the comfort of the room was truly grewt.

charming hotel but needs minor updates

The staff provided outstanding service during check-in, ensuring a smooth and quick process. The breakfast spread truly impressed with a wide variety that met every craving, especially the homemade pastries. I enjoyed the lovely city view from my room, adding charm to my stay.

My stay was fantastic with spacious, clean rooms that had perfect soundproofing and beds that felt great. The breakfast spread was rich and delicious, giving plenty of options to choose from. Plus, having a minibar made things even more convenient! The online check-in was flawless, making everything super easy.

I wish there had been tea and coffee service in the room.

The location is excellent for exploring nearby attractions, with plenty of restaurants and cafes within walking distance. Enjoyed the rich breakfast featuring delicious homemade pastries. The staff was friendly and attentive, but I was disappointed that my room had a few maintenance issues, such as outdated decor and a lack of proper soundproofing. The mattress was comfortable, yet the pillows left much to be desired, as they were too flat and hadn't been replaced. Overall, there’s potential, but improvements are needed.

I really enjoyed my stay, especially the fantastic breakfast spread and the upgrade we received when our room wasn’t ready. The sun terrace gave us a great place to relax, and the rooftop bar was another nice touch. The bathroom could have been a bit bigger, but it didn't take away from the overall great experience! 😊